Recruitment Chatbot for the Civil Service College
This passion project involved the creation of a recruitment chatbot called Rena for the Civil Service College to improve their hiring process. The bot was designed to attract and screen candidates, answer queries promptly, automate repetitive tasks, enhance the candidate's experience, and strengthen CSC’s branding.
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Developing Competency Frameworks for the Public Service
I partnered the Project Sponsor in developing a Public Service-wide functional Competency Framework. The establishment of a functional competency framework contributes to Public Service effectiveness by providing a clear, consistent approach to managing and developing talent.
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